Senin, 27 Februari 2012
Yet another reason why my buddy Bernie Burk is cool (and funny).
See here.
Label:
Comedy,
Education,
Higher education,
Law school environment,
Other blogs,
Personal,
Popular culture
Jumat, 24 Februari 2012
Kvelling about the review of Randy Gordon's book.
One of my buddies, Randy Gordon, has just gotten a really nice review of his really good book called Rehumanizing Law: A Theory of Law and Democracy. The review in Harvard Law Review said, in part:
Not only does Rehumanizing Law provide an insightful analysis of narrative both within and without the law, but the book, which is peppered with discussions and excerpts of famous cases, poems, novels, and plays, also often proves amusing, enriching, and entertaining.Not only is Randy a double-Ph.D., but he's an exceptionally good lawyer, too. Now you know why I'm kvelling.
Label:
Higher education,
Law generally,
Law school environment,
Other blogs,
Popular culture,
Scholarship
Rabu, 22 Februari 2012
Playing through the pain.
Great essay in the Wall Street Journal (here).
Label:
Ethics,
Leadership,
Other blogs,
Popular culture
Selasa, 21 Februari 2012
Bloomberg Law on the 10 greatest legal movie lines.
See here. I feel very self-actualized. I use nine of these movies when I talk about lawyers in pop culture, and I use five of the same clips that Bloomberg Law used. Enjoy.
Senin, 20 Februari 2012
A hearty congrats to Omar Alaniz!
My buddy Eric Van Horn just sent me links to Omar's latest honor (see here and here). Omar has just been given the ABA Young Lawyers Division National Outstanding Young Lawyer Award.
Totally deserving, Omar! BRAVO!
Totally deserving, Omar! BRAVO!
Label:
Announcements,
Law firm life,
Law generally,
Other blogs,
Personal
Rabu, 15 Februari 2012
Who can't love an op-ed piece about corporate greed that refers to Nozick?
See the Financial Times piece by John Kay here.
Selasa, 14 Februari 2012
New York Times has a nice salute to John Glenn.
See here. I'd love to see us return to that feeling of possibility that NASA inspired: that we would work hard to place a human in a place so far away that it was just a ball of reflected light in the night sky. Bravo, NASA, and thank you, John Glenn.
Label:
Leadership,
NASA,
Other blogs,
Popular culture
Minggu, 12 Februari 2012
Jumat, 10 Februari 2012
Dear Programmers of Customer Service Lines:
I have now spent a collective 47 minutes on two different companies' customer service lines, and I have some suggestions for you.
1. Come up with a way to get me to a human in under five minutes. If you do not, then rest assured that I will press the numerical equivalent of "unconscionably bad" on the customer service survey that you ask me to answer after the call.
2. Get me to the right place on your menu with clear directions. Don't send me into a cascading progression of people who have no idea what I need to do. If you get this step wrong, rest assured that I will press the numerical equivalent of "unconscionably bad" on the customer service survey that you ask me to answer after the call.
3. Give me some way of reaching someone live before cycling into an endless loop of announcements. If you do not, then rest assured that I will press the numerical equivalent of "unconscionably bad" on the customer service survey that you ask me to answer after the call.
4. After I evaluate your customer service, do not call me back to find out what you did wrong and leave me a message with a general phone number and no extension to reach a specific person. If you get this step wrong, rest assured that I will blog about how annoyed I am. And I will name names.
I'm talking to you, ING, and I'm also talking to you, Ohio State HR.
1. Come up with a way to get me to a human in under five minutes. If you do not, then rest assured that I will press the numerical equivalent of "unconscionably bad" on the customer service survey that you ask me to answer after the call.
2. Get me to the right place on your menu with clear directions. Don't send me into a cascading progression of people who have no idea what I need to do. If you get this step wrong, rest assured that I will press the numerical equivalent of "unconscionably bad" on the customer service survey that you ask me to answer after the call.
3. Give me some way of reaching someone live before cycling into an endless loop of announcements. If you do not, then rest assured that I will press the numerical equivalent of "unconscionably bad" on the customer service survey that you ask me to answer after the call.
4. After I evaluate your customer service, do not call me back to find out what you did wrong and leave me a message with a general phone number and no extension to reach a specific person. If you get this step wrong, rest assured that I will blog about how annoyed I am. And I will name names.
I'm talking to you, ING, and I'm also talking to you, Ohio State HR.
Label:
Customer service,
Personal,
Popular culture
Rabu, 01 Februari 2012
Brent Newton's newest article.
The always interesting Brent Newton has just posted this article (here) about legal education. Although I don't agree with everything he's said, he sure has moved the discussion forward (and made it more fun to discuss). It's a must-read.
In other news, Penn State's law review took my forthcoming piece on legal education, so as soon as it's published, I'll post a link to it.
UPDATE: Bill Henderson's comments about the article are here, and Bill's always another "must read" of mine.
In other news, Penn State's law review took my forthcoming piece on legal education, so as soon as it's published, I'll post a link to it.
UPDATE: Bill Henderson's comments about the article are here, and Bill's always another "must read" of mine.
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